The Cheetah Conservation Fund (CCF) is committed to safeguarding your privacy. This statement explains our online information practices and the choices you can make about the way the information you provide us is collected and used. For easy and direct access, we provide a link to this statement from our home page and all other pages of the site. CCF is the sole owner of and the only organization that uses the information collected on this site. We will not sell, share, or rent this information to others under any circumstances.
Online Donations, Adoptions and Sales
CCF collects the following information through our secure online financial-transaction pages: name, address, e-mail address, phone number, and credit card information. This personally identifiable information is used to acknowledge receipt of your donation for tax purposes and/or ship your order, and to include you on CCF's mailing list. Normally we send out two-four newsletters a year and restrict our soliciations to a minimum. Please contact us directly by regular mail (click here for address) or e-mail (subject=remove) if at any time you wish to be removed from the mailing list or if you would like to correct or change the personal information you have previously provided.
Links to Other Web Sites
CCF's site includes links, some temporary and some permanent, to other web sites. We are not responsible for the privacy and security practices of any other web site or the nature of the content contained therein.
Changes to This Policy
The Cheetah Conservation Fund (CCF) is grateful for all contributions to our organization. We are dedicated to providing the best customer service to our donors and welcome your feedback on your customer experience with our staff. Please see the information below to assist you in making your contributions to CCF and with any questions you may have regarding our policies.
Customer Service Contact
For questions regarding CCF or your donation to our organization please use the contact information below:
Cheetah Conservation Fund
PO Box 2496
Alexandria, VA 22301
Phone: 866-909-3399 x 100
Returns and Refunds for Donations and Events
We hope you will not require a refund for your donation, event registration or sponsorship but should you need a refund we can accommodate those requests if you notify us by email or mail within 30 days of the order being placed. After receiving your refund request we will issue the refund within 7 business days. Refunds cannot be issued for orders older than 30 days.
Returns and Refunds for Cheetah Shop
Except for a few items offered through our web site, our Cheetah Shop is run by CaféPress whom manages all payments, orders processed and shipments. CaféPress also handles all customer service for orders placed on the Cheetah Shop including refunds. Links for returns and refunds as well as customer service can be found at the bottom of each page on the Cheetah Shop website. For items sold through our web site, please e-mail us.
Delivery Method and Timing of Donation Processing
CCF strives to return membership documents and tax receipts to our donors in a timely manner. During most months of the year donors should receive their tax acknowledgement within 4-5 weeks from the date that they mailed or placed their order online. During peak business months (November – February) processing of orders and tax acknowledgements may slow to 6-7 weeks from date of order placement.
For orders placed on the CCF Cheetah Shop delivery timing information is provided at the time your order is placed and additional information can be found using the links provided at the bottom of the Cheetah Shop website.
Other than certain sections of this Web site that are intended for visits from children under the age of 13, including Kids4Cheetahs, Kids at Work, and Cheetah Stories, our Web site is a general audience site, and we do not knowingly collect information about children. Should a child whom we know to be under 13 make known to us his or her personally identifiable information, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personally identifiable information.
The Cheetah Conservation Fund (CCF) respects and protects the privacy of our users. We encourage other sites to join us in this effort.
Collection, Use, and Disclosure of Information
At our site (http://www.cheetah.org/), and online features specifically designed for kids, the only use we make of personal information (usually e-mail addresses) is to respond to a question or request for information from a child. We do not otherwise make use of personal information, nor do we provide it to third parties.
If we decide to collect personal information for other reasons, we will notify parents that it is being requested, disclose the reasons for collecting it, and disclose our intended use for it. We will seek parental consent before collecting any personally identifiable information. If we do collect it, parents may request information on the type of data being collected, view their child's information, and, if they choose, prohibit us from making further use of their child's information. We will not provide personal information to third parties.
Kids who submit a message to the http://www.cheetah.org/ Guest Book do so directly on Web pages housed on CCF. Information entered through the Guest Book cannot be traced back to him or her if no personal information is given. No information is provided to third parties. The e-mail addresses entered on the Guest Book are not published or distributed to third parties, nor used for any other purposes.
Links to Other Sites
When children click on links from the CCF's Kids4Cheetahs pages to other sites, we may open the other sites in a new browser window.
We make every effort to link to appropriate outside sites for kids. However, unlike CCF's site, these outside sites may collect personal information.
Due to the changing nature of the Internet, this policy may be changed at any time at CCF's discretion.